Legal notice
Legal Notice
Last updated: 05/06/2026
This Legal Notice applies to the website operated by Piovani at shoppiovani@gmail.
Business Information
Store name: Piovani
Business/trading name: Piovani
Customer support email: shoppiovani@gmail.com
Piovani is an online store selling novelty products, including squishies, stress toys, sensory items, and decorative items.
Contact Information
For customer support, order questions, delivery issues, cancellations, returns, refunds, complaints, or product safety concerns, please contact us at:
Email: shoppiovani@gmail.com
We aim to respond to customer enquiries within [1–3] business days.
For privacy and security reasons, we do not publish a residential address on this website.
If a postal address, return address, business correspondence address, or geographic address is required for a valid customer, legal, regulatory, or consumer rights request, please contact us at shoppiovani@gmail.com and we will provide the appropriate details where required.
Returns and Postal Correspondence
Please do not send any item back without contacting us first.
Returns must be approved by us in writing before they are sent. Once your return request has been reviewed, we will either:
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provide return instructions, or
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issue a refund, replacement, or store credit without requiring the item to be returned.
Do not send returns to the sender address shown on the parcel, our supplier’s address, or any address not confirmed by us in writing.
Items sent back without prior approval may not be accepted or refunded, unless your legal consumer rights say otherwise.
Product Information
Piovani sells novelty products. Our butter-style squishies and similar products are not food.
They must not be eaten, bitten, chewed, swallowed, licked, or placed in the mouth.
Unless clearly stated otherwise on the product page:
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Products are not suitable for children under 3 years old.
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Adult supervision is recommended where children use the product.
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Products should be kept away from babies, young children, and pets.
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Packaging is not a toy and should be kept away from children and pets.
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Products should not be used if torn, leaking, broken, damaged, or unsafe.
Customers should read all product descriptions, safety warnings, and care instructions before use.
Website Content
All content on this website, including text, images, graphics, product descriptions, logos, branding, layout, and design, belongs to Piovani or our suppliers, partners, or licensors unless stated otherwise.
You may not copy, reproduce, distribute, modify, sell, or use our website content without written permission from Piovani.
Accuracy of Information
We try to make sure the information on our website is accurate and up to date.
However, product descriptions, prices, images, colours, sizes, delivery estimates, availability, and other information may occasionally contain errors or change without notice.
We reserve the right to correct errors, update information, cancel orders, or refuse orders affected by an error.
Product colours, sizes, textures, packaging, and appearance may vary slightly due to screen settings, photography, supplier updates, manufacturing variations, or product batches.
External Links
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the content, accuracy, privacy practices, terms, or actions of third-party websites or services.
Using third-party websites or services is at your own risk and may be subject to their own terms and policies.
Online Dispute and Consumer Rights
Nothing in this Legal Notice limits your statutory consumer rights.
If you are a consumer, you may have rights under the consumer protection laws of your country, including rights relating to faulty goods, damaged goods, incorrect goods, non-delivery, cancellations, returns, or refunds.
For order issues, complaints, returns, refunds, or cancellations, please contact us first at shoppiovani@gmail.com so we can try to resolve the issue.
Governing Law
This Legal Notice is governed by the laws of Ireland, unless mandatory consumer protection laws in your country give you additional rights.